Terms of Service

Last Updated: August 10, 2026

Welcome to Melbam. These Terms of Service govern your use of our website and your purchase of products from Melbam. By accessing our website or placing an order, you agree to be bound by these Terms.

1. General Terms

By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable law.

Melbam reserves the right to update, modify, or replace these Terms of Service at any time. Any changes will be effective once they are published on this website.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, colors, sizes, prices, and other product information displayed on our website are accurate.

However, slight variations in product color or appearance may occur due to differences in screen settings, lighting, photography, or manufacturing.

Product availability is subject to change without prior notice.

3. Pricing

All product prices displayed on the website are subject to change without prior notice.

Melbam reserves the right to correct pricing errors, product information errors, or other inaccuracies. If an order has been placed with an incorrect price due to an error, we may contact the customer before processing the order.

4. Orders

When you place an order through our website, you agree to provide accurate and complete information, including your name, contact details, billing information, and delivery address.

After placing an order, you may receive an order confirmation. An order confirmation does not necessarily guarantee that the order will be fulfilled if the product becomes unavailable or if there is an issue with the order information or payment.

Melbam reserves the right to cancel or refuse an order where necessary.

5. Payments

Orders must be paid using the payment methods available on our website at the time of purchase.

All payment transactions are processed through our designated payment service providers. Melbam does not store sensitive payment information such as complete card details on its own servers.

6. Shipping and Delivery

Orders will be shipped to the delivery address provided by the customer during checkout.

Delivery times may vary depending on the customer's location, courier service, weather conditions, holidays, and other circumstances beyond our control.

Customers are responsible for providing an accurate and complete delivery address and contact information.

For detailed information regarding delivery, please refer to our Shipping Policy.

7. Returns and Refunds

Returns and refunds are accepted only for products that are received damaged or have a manufacturing defect.

Customers must contact our customer service team within 24 hours of receiving the package to report any damage or defect.

Customers may be required to provide photographs or videos of the product and packaging for verification.

Products damaged due to improper use, washing, handling, or care after delivery will not qualify for a return or refund.

For complete details, please refer to our Return & Refund Policy.

8. Order Cancellation

Order cancellation requests may be considered only if the order has not yet been processed or shipped.

Once an order has been dispatched, cancellation may no longer be possible.

Any eligible refund resulting from an approved cancellation will be processed according to our applicable refund procedures.

9. User Responsibilities

When using our website, you agree not to:

• Use the website for any unlawful purpose.
• Provide false or misleading information.
• Attempt to interfere with the operation or security of the website.
• Attempt to gain unauthorized access to our systems or accounts.
• Copy, reproduce, or misuse our website content without permission.
• Use our website for fraudulent activities.

Melbam reserves the right to restrict or terminate access to the website where misuse or violation of these Terms is identified.

10. Intellectual Property

All content available on the Melbam website, including but not limited to logos, brand names, product images, photographs, graphics, designs, text, videos, and other materials, is owned by or licensed to Melbam unless otherwise stated.

You may not reproduce, distribute, modify, copy, publish, or commercially use our content without prior written permission.

11. Third-Party Services

Our website may use third-party services, including payment gateways, shipping providers, analytics services, and other service providers.

These third-party services may have their own terms and privacy policies. Melbam is not responsible for the policies or practices of third-party service providers.

12. Website Availability

We make reasonable efforts to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.

We may temporarily suspend or modify the website for maintenance, updates, technical issues, or other reasons.

13. Limitation of Liability

To the extent permitted by applicable law, Melbam will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

14. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.

15. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with these Terms or your use of the website shall be subject to the jurisdiction of the appropriate courts in India.

16. Changes to These Terms

Melbam reserves the right to update or modify these Terms of Service at any time.

The updated version will be published on this page along with the revised "Last Updated" date. Customers are encouraged to review these Terms periodically.

17. Contact Us

If you have any questions regarding these Terms of Service, please contact us through the contact information provided on our websit